Patricia Lichteneber is an experienced executive in the retail and IT sectors. She is currently Head of IT at MediaMarktSaturn Germany, where she assumed responsibility for IT in April 2021. In this role, she works closely with regional managers, stores, logistics centers, and other administrative units. Following the successful development of the IT Germany team, from defining roles and team size to recruiting and onboarding new team members, she now focuses on innovative topics. She is driving the mobile-first strategy for digitalization in retail, which means shifting sales and customer processes to the app to enable product-related customer consultations. Creating direct customer benefits and value is her driving force. She and her team are currently working on replacing the company's in-house online ERP solution with SAP S4 Retail. Simultaneously, a new analytics business layer is being developed to meet the increased reporting and analytics demands.
Prior to her current position at MediaMarktSaturn, Patricia Lichteneber worked at Grandvision BV as Lead of Group Software Development & Rollout. There, she led distributed teams in Germany, England, and the Netherlands and played a key role in the development of group-internal applications for the optical retail sector.
IT in retail is her great passion, one that has accompanied her throughout her career, from data warehouse developer to her current position. International expertise, successful delivery of large-scale projects, and the promotion of diversity – especially of women in IT and leadership – round out her profile.
