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Beyond the Buzzword: How Agentic AI becomes reality along the retail journey.

Agentic AI is currently on everyone's lips in the retail sector – but only a few sessions show how the technology actually works and closes the gap between strategy and operational implementation.

In this interactive masterclass, we'll cut through the hype and make Agentic AI tangible across the entire retail journey. Together, we'll explore concrete use cases along the value chain – from shopping agents that increase conversion rates and personalize shopping experiences, to service agents that autonomously handle complex returns processes, to marketing agents that orchestrate campaigns more efficiently and enable real-time personalization.

Look forward to a practical exchange with industry colleagues on how to successfully build an Agentic Retail Enterprise – quickly, scalably and seamlessly across teams, channels and customer touchpoints.