How is autonomous AI changing everyday life in retail? ROSSMANN relies on ServiceNow as its central AI platform, and agentic workflows are running productively in its core business. Adrian Ewecker and Alexander Roj take you on ROSSMANN's Now Assist journey – from the strategic decision to the hybrid organization where humans and AI work together in an orchestrated way.
What to expect:
How ROSSMANN has set the course for an autonomous AI future
Which specific Agentic workflows are already in use today?
Honest learnings: What worked – and what didn't?
A practical report for anyone who wants to understand how AI is really being received in retail.
