In an era of increasing fraud attempts and rising customer expectations, MediaMarktSaturn – one of Europe's leading electronics retailers – has fundamentally transformed its digital and in-store customer experience. In this fireside chat, Larissa Dorsch, E-Commerce Manager at MediaMarktSaturn, speaks with Manuel Jedidi from Forter about the shift in fraud prevention, the complete elimination of manual checks, and the unwavering focus on customer trust. Learn how this strategic realignment has enabled faster transaction approvals, better protection against resellers, and a greater focus on what matters most.