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Christoph von Trotha

Managing Director

retail flow

Sessions

📅 30.09.2026/XNUMX/XNUMX 🕐 16:45 PM - 17:45 PM 📍 NXT Studio 3

Killer or game changer – AI chats for customer service in online and brick-and-mortar retail?

Customers are increasingly using AI to seek advice and make purchasing decisions – both online and in brick-and-mortar stores. Practical examples demonstrate how AI-supported customer advice can be integrated…