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Cordula Mehler

Head of Omnichannel Commerce & Digital Services

toom Baumarkt GmbH

Cordula manages the entire omnichannel division at toom Baumarkt. In this role, she is responsible for a seamless customer journey across all touchpoints and ensures that online and offline sales and communication channels are perfectly integrated. Furthermore, she is currently responsible for the product development of the web and app platforms, thus significantly driving the digital evolution of the customer experience.

Her path to this position led her through six years in e-commerce at REWE – with responsibility for delivery, pickup, and parcel services – followed by three years at PENNY Austria in the purely brick-and-mortar business, focusing on marketing, promotion management, and floor and space management. For the past two years, she has been shaping the symbiosis of both worlds: true omnichannel.

Trade is my home.
My motto: "Measurably move customers."

Sessions

📅 30.09.2026/XNUMX/XNUMX 🕐 15:45 PM - 16:15 PM 📍 NXT Studio 2

DIY aspirations meet automated ordering processes

How toom orchestrates omnichannel with fulfillment tools.
toom stands for DIY enthusiasts who don't do things halfway – projects should succeed, and for that, the right product must be available, whether ordered online or picked up in store. But…