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Sandra Schwinn

Client Director Retail

ServiceNow

As Client Director Retail at ServiceNow, Sandra Schwinn is shaping the future of retail. She positions ServiceNow as the central AI operating system that breaks down silos and establishes smart workflows. Her mission: to make the "Store of the Future" a reality through digital excellence.

Sessions

📅 30.09.2026/XNUMX/XNUMX 🕐 11:00 PM - 12:00 PM 📍 NXT Studio 1

Store of the Future

ServiceNow: the AI ​​operating system for modern commerce
The retail sector is facing a radical redefinition: It's no longer just about digitalization, but about genuine, operational intelligence. In this introductory/masterclass, Sandra Schwinn, Tatjana Rietz, and Andreas Marek will demonstrate…
📅 30.09.2026/XNUMX/XNUMX 🕐 09:30 PM - 10:30 PM 📍 Main Stage

Rethinking Retail: Welcome & Opening RETAIL NXT 2026

with REWE digital, Schwarz Digits and ServiceNow
RETAIL NXT kicks off with a compact opening session that immediately focuses on the future: How is AI changing the retail world? How can sustainability and profitability be intelligently combined? And how…