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Yasin Kizilhan

Head of AI Sales Execution

NFON AG

Yasin Kizilhan is Head of AI Sales Execution at NFON AG and is responsible for building and developing the company's AI business. His focus is on conversational AI, voicebots, chatbots, and agentic AI solutions that help companies intelligently automate customer service and business processes. Together with clients and partners, he develops practical AI strategies and supports them from the initial concept to successful implementation – GDPR-compliant, scalable, and integrated into existing system landscapes.

Sessions

📅 30.09.2026/XNUMX/XNUMX 🕐 14:45 PM - 15:45 PM 📍 NXT Studio 1

AI agents instead of waiting queues: How sovereign AI is redefining customer service

Today's customers expect instant, intelligent, and personalized interactions across voice, chat, and digital service channels. At the same time, businesses face the challenge of delivering modern AI experiences without losing control over their data…