FAQ
Find answers to your questions
General
RETAIL NXT will take place on September 30 and October 1, 2025, at the VILCO Congress Center in Frankfurt/Rhine-Main.
On the first day, we will start at 9 a.m. The program will run until 6 p.m. This will be followed by a networking night, including a newcomer battle.
The second day will begin with sports activities at 7:30 a.m. for anyone who is interested. The program will start at 9:30 a.m., and RETAIL NXT 2025 will end at 4:30 p.m.
Yes, there are sufficient parking spaces in the VILCO underground car park. Parking spaces are subject to a fee. Further details can be found on the Travel page.
In addition to coffee, drinks, and snacks during the day, we offer lunch during break times – vegan and vegetarian options are also available. Meals are included in the ticket price.
With our matchmaking platform and app, you can network with our partners and registered participants in advance as well as arrange meetings at RETAIL NXT. We have also set up a matchmaking area on site, which is ideal for spontaneous meetings. We will send you further information about the app and the options it offers by email in good time.
Of course, you will also have plenty of time to network outside the platform. The program and breaks are designed to provide to provide an abundance of opportunities to get to know each other and allow sufficient time for this.
We kindly ask you to inform us as soon as possible if you have to cancel your participation. We may then be able to rebook your ticket for one of your colleagues. Further details on our cancellation policy can be found in the terms and conditions.
Program
You can expect exciting insights into our key topics: Smart Store/IoT, AI & Analytics, Unified Commerce & Retail Media, Sustainability, and much more—everything that will shape the retail industry of tomorrow.
There are two stages awaiting you: the Main Stage and the XPO Stage. You don’t need to register for the sessions on the stages – just come along and be inspired. Additionally, we offer a wide range of masterclasses.
Most of the program items are in German. Some international speakers speak English.
No, RETAIL NXT is strictly an on-site event – we focus on face-to-face encounters and genuine networking.
Masterclasses & other side events
The masterclasses are exclusive, practice-oriented sessions in small groups. Here you can deepen your knowledge on specific topics with industry experts, gain first-hand insights, and ask questions directly.
Approximately four weeks before RETAIL NXT, you will receive access to your personal booking platform. There you can secure your spots for the masterclasses – it pays to be quick, as spots are limited!
No, masterclasses are included in the ticket price.
Usually between 45 and 60 minutes. Details can be found on the booking platform and in the detailed program.
Yes, of course – as long as there are no overlaps and there are still places available, you can book several masterclasses.
In addition to the main program, there are exciting side events such as the RETAIL NXT Connect Run, Morning Yoga, and much more.
Yes, registration is required for some side events – you will receive information in good time by email or can find it in the app.
Networking Party
The networking party on September 30, 2025, in the Great Hall on the upper floor of VILCO is the place to be for good drinks, music, and inspiring conversations. Here you can network with others from the industry and end the day in a relaxed atmosphere.
Participation is included in your ticket. Advance registration is not necessary.
RETAIL NXT Connect RUN + MORNING YOGA
On the second day, we start the day together with some exercise and energetic yoga session in the morning. This is ideal for getting you active and starting the day feeling refreshed. It also gives you the opportunity to get to know other participants in a relaxed atmosphere and engage in conversation.
You can simply drop by and join in. The run starts at 7:30 a.m., and the meeting point is the main entrance of VILCO. We will run together for about 45 minutes.
The morning yoga session runs from 8:00 to 8:45 a.m. and takes place at VILCO in the Gartensaal. The meeting point is directly in the room. Yoga mats will be provided.
Participation is free of charge.
Comfortable sportswear, running shoes – we will provide plenty of water and a great atmosphere.
