Andy MacInnes

Director, Retail + CPG Engineering, EMEA

Google Cloud

At Google, Andrew leads a team of engineers driving AI and cloud-powered transformation for Google’s biggest customers. A digital transformation veteran across several industries, he served as CTO for the John Lewis Partnership through its pivot to online and played a crucial role as Head of Operations throughout the BBC’s digital revolution.  Andrew has a history of using cutting-edge tech to deliver impactful change and build high-performing teams, and is now bringing that expertise to empower Google’s clients.

Sessions

📅 30.09.2025 🕐 15:15 - 15:45 Uhr 📍 Xpo Stage

Customer Journey and Retail Operations in the Age of AI

A practical overview on how both shopping behaviour and internal ways of working are rapidly changing with AI. I'll share statistics, adoption patterns, and real data from the field on…