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Jordan Lee Thompson

Head of AI Product

ESW

Jordan leads AI strategy and product at ESW, the global platform behind many of the world’s leading brands’ international e-commerce. Our teams build agentic commerce capabilities that makes our brands discoverable and purchasable along with post-purchase inside AI surfaces, handling the complex and evolving wave of AI in ecommerce and taking the comlexity off our customers hands.

Sessions

📅 30.09.2026 🕐 16:45 - 17:45 Uhr 📍 NXT Studio 4

Who Owns the Journey?

Discovery, Trust and Global Commerce in the Age of AI Agents.
AI isn't just changing how consumers discover products, it's reshaping how they buy them. As AI agents become a new channel for discovery, recommendation and purchasing, what does it take…